{"id":12535,"date":"2025-03-12T18:18:53","date_gmt":"2025-03-12T18:18:53","guid":{"rendered":"https:\/\/kb-california.ondatasuite.com\/?post_type=ht_kb&#038;p=12535"},"modified":"2025-03-12T18:24:29","modified_gmt":"2025-03-12T18:24:29","slug":"logging-into-ondatasuite","status":"publish","type":"ht_kb","link":"https:\/\/kb-california.ondatasuite.com\/index.php\/knowledge-base\/logging-into-ondatasuite\/","title":{"rendered":"Logging Into OnDataSuite"},"content":{"rendered":"\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"603\" height=\"1024\" src=\"https:\/\/kb.ondatasuite.com\/wp-content\/uploads\/2022\/10\/image-33-603x1024.png\" alt=\"\" class=\"wp-image-5676\" style=\"width:374px;height:635px\" srcset=\"https:\/\/kb-california.ondatasuite.com\/wp-content\/uploads\/2022\/10\/image-33-603x1024.png 603w, https:\/\/kb-california.ondatasuite.com\/wp-content\/uploads\/2022\/10\/image-33-177x300.png 177w, https:\/\/kb-california.ondatasuite.com\/wp-content\/uploads\/2022\/10\/image-33-29x50.png 29w, https:\/\/kb-california.ondatasuite.com\/wp-content\/uploads\/2022\/10\/image-33-35x60.png 35w, https:\/\/kb-california.ondatasuite.com\/wp-content\/uploads\/2022\/10\/image-33-59x100.png 59w, https:\/\/kb-california.ondatasuite.com\/wp-content\/uploads\/2022\/10\/image-33.png 719w\" sizes=\"auto, (max-width: 603px) 100vw, 603px\" \/><\/figure>\n\n\n\n<p>To log into your OnDataSuite account you must be granted access by your Local Education Agency (LEA) system administrator.<\/p>\n\n\n\n<p>Begin by directing your web browser to your LEA designated OnDataSuite URL. In most cases user accounts should follow the logic listed below. If this is not the case you may need to check with your LEA administrator:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>https:\/\/yourLEAname.ondatasuite.com <em><strong>or<\/strong><\/em><\/li>\n\n\n\n<li>https:\/\/yourcountydistrictnumber.ondatasuite.com<\/li>\n<\/ul>\n\n\n\n<p>Please note that the URL begins with the secured hypertext Transfer Protocol Secure (HTTPS).<\/p>\n\n\n\n<p>When you have directed your web browser to the secured login web page you should see the OnDataSuite Username and Password page. All Login Names, Passwords and system wide access privileges will be assigned by your OnDataSuite LEA administrator.<\/p>\n\n\n\n<p>To reach the OnDataSuite website, click on the OnDataSuite logo at the top of the Sign In information.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"719\" height=\"536\" src=\"https:\/\/kb.ondatasuite.com\/wp-content\/uploads\/2022\/10\/image-32.png\" alt=\"\" class=\"wp-image-5672\" style=\"width:250px;height:186px\" srcset=\"https:\/\/kb-california.ondatasuite.com\/wp-content\/uploads\/2022\/10\/image-32.png 719w, https:\/\/kb-california.ondatasuite.com\/wp-content\/uploads\/2022\/10\/image-32-300x224.png 300w, https:\/\/kb-california.ondatasuite.com\/wp-content\/uploads\/2022\/10\/image-32-50x37.png 50w, https:\/\/kb-california.ondatasuite.com\/wp-content\/uploads\/2022\/10\/image-32-60x45.png 60w, https:\/\/kb-california.ondatasuite.com\/wp-content\/uploads\/2022\/10\/image-32-100x75.png 100w\" sizes=\"auto, (max-width: 719px) 100vw, 719px\" \/><\/figure>\n\n\n\n<p class=\"has-medium-font-size\"><strong>Login Issues and Forgotten Passwords<\/strong><\/p>\n\n\n\n<p>If you forget your password or your password does not work, you will need to contact your local LEA designated OnDataSuite system administrator. <\/p>\n\n\n\n<p>To ensure the security of system access, OnDataSuite cannot update passwords, assign users or add\/remove privileges to any account once a system administrator has been assigned to the system. <\/p>\n\n\n\n<p>If you do not know who your system administrator is, you can use the Login Assistance link located on your LEA&#8217;s designated OnDataSuite landing page.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"603\" height=\"1024\" src=\"https:\/\/kb.ondatasuite.com\/wp-content\/uploads\/2022\/10\/image-31-603x1024.png\" alt=\"\" class=\"wp-image-5671\" style=\"width:285px;height:484px\" srcset=\"https:\/\/kb-california.ondatasuite.com\/wp-content\/uploads\/2022\/10\/image-31-603x1024.png 603w, https:\/\/kb-california.ondatasuite.com\/wp-content\/uploads\/2022\/10\/image-31-177x300.png 177w, https:\/\/kb-california.ondatasuite.com\/wp-content\/uploads\/2022\/10\/image-31-29x50.png 29w, https:\/\/kb-california.ondatasuite.com\/wp-content\/uploads\/2022\/10\/image-31-35x60.png 35w, https:\/\/kb-california.ondatasuite.com\/wp-content\/uploads\/2022\/10\/image-31-59x100.png 59w, https:\/\/kb-california.ondatasuite.com\/wp-content\/uploads\/2022\/10\/image-31.png 719w\" sizes=\"auto, (max-width: 603px) 100vw, 603px\" \/><\/figure>\n\n\n\n<p>Clicking the &#8216;Login Assistance&#8217; link will open a support window with a link you will need to click on. This will create an email that we will then forward to your designated LEA administrator&#8217;s email address on file.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"810\" height=\"207\" src=\"https:\/\/kb.ondatasuite.com\/wp-content\/uploads\/2022\/06\/LoginAssistance.png\" alt=\"\" class=\"wp-image-4659\" srcset=\"https:\/\/kb-california.ondatasuite.com\/wp-content\/uploads\/2022\/06\/LoginAssistance.png 810w, https:\/\/kb-california.ondatasuite.com\/wp-content\/uploads\/2022\/06\/LoginAssistance-300x77.png 300w, https:\/\/kb-california.ondatasuite.com\/wp-content\/uploads\/2022\/06\/LoginAssistance-768x196.png 768w, https:\/\/kb-california.ondatasuite.com\/wp-content\/uploads\/2022\/06\/LoginAssistance-50x13.png 50w, https:\/\/kb-california.ondatasuite.com\/wp-content\/uploads\/2022\/06\/LoginAssistance-60x15.png 60w, https:\/\/kb-california.ondatasuite.com\/wp-content\/uploads\/2022\/06\/LoginAssistance-100x26.png 100w\" sizes=\"auto, (max-width: 810px) 100vw, 810px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>To log into your OnDataSuite account you must be granted access by your Local Education Agency (LEA) system administrator. Begin by directing your web browser to your LEA designated OnDataSuite URL. In most cases user accounts should follow the logic listed below. If this is not the case you may&#8230;<\/p>\n","protected":false},"author":6,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[125],"ht-kb-tag":[126,128,127,129],"class_list":["post-12535","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-getting-started","ht_kb_tag-getting-started-2","ht_kb_tag-sign-in","ht_kb_tag-signing-in","ht_kb_tag-sing-in"],"_links":{"self":[{"href":"https:\/\/kb-california.ondatasuite.com\/index.php\/wp-json\/wp\/v2\/ht-kb\/12535","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kb-california.ondatasuite.com\/index.php\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/kb-california.ondatasuite.com\/index.php\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/kb-california.ondatasuite.com\/index.php\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/kb-california.ondatasuite.com\/index.php\/wp-json\/wp\/v2\/comments?post=12535"}],"version-history":[{"count":1,"href":"https:\/\/kb-california.ondatasuite.com\/index.php\/wp-json\/wp\/v2\/ht-kb\/12535\/revisions"}],"predecessor-version":[{"id":12536,"href":"https:\/\/kb-california.ondatasuite.com\/index.php\/wp-json\/wp\/v2\/ht-kb\/12535\/revisions\/12536"}],"wp:attachment":[{"href":"https:\/\/kb-california.ondatasuite.com\/index.php\/wp-json\/wp\/v2\/media?parent=12535"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/kb-california.ondatasuite.com\/index.php\/wp-json\/wp\/v2\/ht-kb-category?post=12535"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/kb-california.ondatasuite.com\/index.php\/wp-json\/wp\/v2\/ht-kb-tag?post=12535"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}