{"id":143,"date":"2024-02-29T16:45:11","date_gmt":"2024-02-29T16:45:11","guid":{"rendered":"https:\/\/kb-california.ondatasuite.com\/index.php\/features\/"},"modified":"2024-02-29T16:45:11","modified_gmt":"2024-02-29T16:45:11","slug":"features","status":"publish","type":"page","link":"https:\/\/kb-california.ondatasuite.com\/index.php\/features\/","title":{"rendered":"Features"},"content":{"rendered":"<blockquote><p>Your knowledge base provides support even when you&#8217;re not around.<\/p><\/blockquote>\n<h3><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-290 size-medium\" src=\"http:\/\/kb-california.ondatasuite.com\/wp-content\/uploads\/2024\/02\/knowall-always-available-support.png\" alt=\"knowall-06\" width=\"300\" height=\"167\" \/>Always Available Support<\/h3>\n<p>By offering self-service support with a knowledge base customers can help themselves without having to raise a support ticket. KnowAll frees up time for you and your team.<\/p>\n<h3 style=\"clear:both;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-293 size-medium\" src=\"http:\/\/kb-california.ondatasuite.com\/wp-content\/uploads\/2024\/02\/knowall-instant-answers-search.png\" alt=\"knowall-01\" width=\"300\" height=\"167\" \/>Instant Answers<\/h3>\n<p>KnowAll offers instant answers to your customers queries. They will love getting help without having to wait for a response from a support agent.<\/p>\n<h3 style=\"clear:both;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-294 size-medium\" src=\"http:\/\/kb-california.ondatasuite.com\/wp-content\/uploads\/2024\/02\/knowall-customizable.png\" alt=\"knowall-05\" width=\"300\" height=\"167\" \/>Customizable<\/h3>\n<p>Easily customize KnowAll to reflect your company\u2019s brand. Change the logo, colors and more in a click. No coding knowledge required.<\/p>\n<h3 style=\"text-align: center; clear:both;\">Looks great on any device<\/h3>\n<p style=\"text-align: center;\">KnowAll looks fantastic on desktop, laptop, tablets and phones. So your customers can access your knowledge base whatever device they use.<\/p>\n<p style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-295 size-full\" src=\"http:\/\/kb-california.ondatasuite.com\/wp-content\/uploads\/2024\/02\/knowall-looks-great.png\" alt=\"knowall-responsive\" width=\"734\" height=\"400\" \/><\/p>\n<h2>Actionable Analytics<\/h2>\n<p>Get meaningful, actionable insights from your knowledge base.<\/p>\n<h3 style=\"clear:both;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-296 size-medium\" src=\"http:\/\/kb-california.ondatasuite.com\/wp-content\/uploads\/2024\/02\/knowall-analytics-dashboard.png\" alt=\"knowall-04\" width=\"300\" height=\"167\" \/>Analytics Dashboard<\/h3>\n<p>The analytics dashboard allows you to review the key success criteria for your knowledge base, without the need for additional tools. Understand your visitors and make your content better.<\/p>\n<h3 style=\"clear:both;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-297 size-medium\" src=\"http:\/\/kb-california.ondatasuite.com\/wp-content\/uploads\/2024\/02\/knowall-article-feedback.png\" alt=\"knowall-02\" width=\"300\" height=\"167\" \/>Article Feedback<\/h3>\n<p>Know which articles are helping your users and which need improving. With our feedback tools your visitors can rate and leave feedback on articles.<\/p>\n<h3 style=\"clear:both;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-298 size-medium\" src=\"http:\/\/kb-california.ondatasuite.com\/wp-content\/uploads\/2024\/02\/knowall-search-analytics.png\" alt=\"knowall-03\" width=\"300\" height=\"167\" \/>Search Analytics<\/h3>\n<p>Know exactly what your visitors are searching for, what they need help with, and what content they\u2019re not finding. No more guessing what articles to write, your visitors will tell you!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Your knowledge base provides support even when you&#8217;re not around. Always Available Support By offering self-service support with a knowledge base customers can help themselves without having to raise a support ticket. KnowAll frees up time for you and your team. Instant Answers KnowAll offers instant answers to your customers&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-143","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/kb-california.ondatasuite.com\/index.php\/wp-json\/wp\/v2\/pages\/143","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kb-california.ondatasuite.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kb-california.ondatasuite.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kb-california.ondatasuite.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kb-california.ondatasuite.com\/index.php\/wp-json\/wp\/v2\/comments?post=143"}],"version-history":[{"count":0,"href":"https:\/\/kb-california.ondatasuite.com\/index.php\/wp-json\/wp\/v2\/pages\/143\/revisions"}],"wp:attachment":[{"href":"https:\/\/kb-california.ondatasuite.com\/index.php\/wp-json\/wp\/v2\/media?parent=143"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}